Shortcut: WP:ISPS

Vandalism
Dealing with vandalism
Obvious vandalism Long term abuse Open proxies
Resources & assistance
Counter-vandalism tools Cleaning up vandalism Counter-vandalism unit IP WHOIS tools
Further information
Blocking IP addresses Vandalism studies ISP contact information Do not provoke vandals  v • d • e

The following is a list of some major Internet service providers, together with links to their terms of service and network abuse contacts.

• Alltel
  • Acceptable Use Policy
  • Contact: abuse at alltel dot net and abuse at windstream dot net

• America Online
  • Terms of use
  • Contact: TOSgeneral at aol dot com
  • See also Wikipedia:Dealing with AOL vandals

• AT&T Yahoo!
  • Terms of Service
  • Contact: abuse at att dot net

• Bell Sympatico
  • Acceptable Use Policy
  • Contact: abuse at sympatico dot ca

• Bezeq
  • Contact: abuse at bezeqint dot net

• Charter Communications
  • Acceptable Use Policies
  • Contact: abuse at charter.net; works fine

• Comcast
  • Terms of use
  • Contact: abuse at comcast dot net

• Cox
  • Acceptable Use Policy
  • Contact: abuse at cox dot net [1]

• EarthLink
  • Acceptable Use Policy
  • Contact: abuse at abuse dot earthlink dot net

• Embarq
  • AUP
  • Contact: abuse at embarqservices dot net

• Internode
  • Standard form of agreement
  • Contact: abuse at internode dot on dot net [2]
  • Note: uses transparent proxies; see also bugzilla:2856

• Level 3 Communications
  • AUP
  • Contact
  • Note: this ISP is responsive.

• Netscape Internet Service
  • Member Agreement
  • Contact: Abuse at netscape dot com [3]

• NetZero
  • Acceptable Use Guidelines
  • Contact: abuse at support dot netzero dot com [4]
  • Note: this ISP will often trace to backbone providers such as Level 3 Communications.

• NTL
  • User policy
  • Contact: [5]

• OptusNet
  • Acceptable Use Policy
  • Standard Forms of Agreement
  • Contact: abuse at optusnet dot com dot au

• Qwest
  • Subscriber Agreement
  • Contact: abuse at qwest dot net

• Road Runner (used primarily by Time Warner Cable subscribers)
  • Acceptable Use Policy
  • Contact: abuse at rr dot com

• Sprint Nextel
  • AUP
  • Contact: abuse at sprint dot net

• Shaw
  • Acceptable Use Policy
  • Contact: internet.abuse at sjrb dot ca

• Telus
  • Acceptable Use Policy
  • Contact: abuse at telus dot net

• Verizon Online
  • Acceptable Use Policy
  • Contact: abuse at verizon dot net (for Verizon Wireless, use abuse at verizonwireless dot com)

External links

Three internet sources for abuse contacts are:

• ARIN IPs only. Note: If an IP belongs to an entity outside of the North American region, ARIN will tell you what RIR to consult.
• abuse.net URLs only. Note: If there is nothing in their database, they offer the default postmaster@URL address.
• spamcop.net URLs and IPs, requires free registration (or use BugMeNot)