Total Peripherals Group (commonly known as TPG) is an Australian ISP and IT company. It is a subsidiary of SP Telemedia. Over the past 18 years, TPG claims to have grown to become one of the top 10 Internet Service Providers in Australia (see Broadband Internet Access, Australia), and has recently started to build their own ADSL2+ broadband network around Australia via Spectrum Sharing.
TPG provide four ranges of products and services including internet access, networking, OEM services and accounting software.
2005/2006 Internet plan controversy
TPG has been said to combine aggressive pricing with indifferent customer service. It once offered a very cheap broadband plan (circa 2005 – it was a 1.5 Mb/256 Kb, 20 GB per month download, and unlimited uploads, at AU$50), which attracted many customers.
When Telstra wholesale ADSL port prices rose, TPG increased the pricing of their ADSL plans. The new plan offered was a 1.5 Mb/256 Kb with 25 GB download per month, and priced at AU$69 a month. Customers on the $50 unlimited plan were obliged to change plans - to either the proposed one, a slower plan at the same price (or any other plan of their choice without penalty fee), or to special offer $60 plan with 10 GB download (only offered to some of the customers previously on the $50 unlimited plan), once TPG had installed DSLAM's into the Telstra exchanges, some customers were migrated over to ADSL2+ giving TPG higher profit margins.
Divisions
TPG Internet
TPG Internet sells many internet services such as dialup, ADSL, ADSL2+, VDSL2 (In testing phase) and SHDSL broadband access, email services, website & domain name hosting, IPTV, VOIP solutions and virtual phone cards.
IPTV
After a limited beta, TPG officially launched IPTV service on June 12, 2007. [1]. IPTV is available to all ADSL2+ customers on supported exchanges. [2]
The initial channel line-up is as follows: [3]
The current channels, predominately news-oriented, are all free. Subscription-based channels are expected in the future.
TPG Networks
TPG Network provides the following corporate products and services [1]:
TPG Systems
TPG Systems was an OEM of PCs laptops and servers. This division of the company ceased trading in early 2004.
TPG Software
TPG Software, trading as Catsoft, makes and sells accounting software to businesses.
TPG Boomerang TV
TPG Boomerang TV is a now defunct subscription television service that operated using PAS 8.
Channel Lineup
References
External links
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