Introduction
NICC B2B is a technical working group of the Network Interoperability Consultative Committee set up to "agree system & process standards & best practice for automated business transactions between UK Communications Providers (CP) via Business-to-Business (B2B) and portal interfaces; In support of the emerging eMarket for "multi-service, multi-supplier, triple/quad play" services; By creating quicker, cheaper and better automated interfaces to the benefit of all UK CPs."
Work
The work programme covers a range of issues and requirements including:
Completed are:
- Technical B2B gateway system standards & guiding principles
- Process standards for B2B Trouble-To-Resolve (T2R) and Lead-To-Cash (L2C)
for the future:
- Location & Address Identification
- Appointing/Arranging access
- Billing (L2C)
- Service Inventory & Catalogue
- T2R Structured Information
- T2R: Exception Handling Processes
- Tools for structuring B2B documentation
- Systems/platform Migration
- B2B Development guides for T2R & L2C
- Alignment with international standards such as Telemanagement Forum and [International Telecommunication Union
Contributions
Contributions welcome from all UK CPs and their customers and suppliers.
See also
External Links
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